On average, we charge approximately $65 per workstation, and $175 per server per month for managed IT support services.
Remote support clients can expect to pay around $37.00 per month with onsite costs at approximately $135 an hour.
These prices are estimates, but they are close in almost every scenario.
What Exactly Are "Managed IT Services"?
"Managed Services is the proactive management of an IT (Information Technology) asset or object, by a third party typically known as a MSP, on behalf of a customer. The operative distinction that sets apart a MSP is the proactive delivery of their service, as compared to reactive IT services, which have been around for decades." - MSPAlliance
Although every business is a little different and individualized, there are services that benefit most (or all) clients that we service. These services include (but are not limited to), the following:
1. Unlimited antivirus.
2. Unlimited backups.
3. Network design and management.
4. Website hosting.
5. Website consulting.
6. Network and systems monitoring.
7. Virtualization management and design.
8. You can call us if you just need to talk. We're here for that, too!
As noted, these are proactive services. Prevention and management is always the goal. Even in the best of scenarios though, issues will come up. We proactively monitor and maintain, but if we have to jump and fix something, that is also part of the service.
Are you hard to reach when I have a problem?
If you need to get in touch with us you can always call, text or email us. Our clients also have our cell numbers, and can text if they have an urgent issue.
We pride ourselves on availability and communication. Someone will be available to talk to you and either provide guidance, or go ahead and fix the problem.