Onsite and Remote Support

Peak Solutions sets a new standard for friendly, reliable customer support, and provides a comprehensive solution that gives you the protection and assurance you require at a price you can afford.

We strive to provide an exceptional customer experience, one in which we become a trusted adviser to our clients and bring innovative ideas and solutions that deliver value to them. Regardless of whether you have a simple question about our service, or have a highly technical issue, our security experts will help resolve your issue promptly.

We provide a full range of maintenance and support service options:

Remote Support

Remote support offers improved response times and faster resolution to many of your computer issues. With Peak Solutions, you shouldn’t have to wait for a technician to arrive to work on a problem that can be resolved remotely. Just call and report your problem and within a few minutes, a technician will respond and begin correcting the trouble.

Our team of certified professionals is available during normal business hours to resolve system and service-related problems. But, to increase the value of our service to you, we are also available to support your needs 24x7x365.

OnSite Support

In the event you experience network or service issues that cannot be resolved remotely, Peak Solutions will send an experienced professional to provide on-site support. New desktop installs, PC replacements and hardware issue resolution are common on-site tasks our engineering staff manages.